Terms of service
These terms apply to the wavy dashboard, the wavy member app and this website, all provided by SET Singleton Solution ("we"). By using wavy, you accept them.
The service
wavy is software for running a gym. Gyms ("customers") use the dashboard to manage their members, front desk, payments and operations. Their members use the wavy app to access what their gym offers.
Which modules a gym has, and the fees for them, are set in the agreement between the gym and us. These terms do not include prices.
Accounts
You are responsible for keeping your sign-in details private and for what happens under your account. Gyms decide who on their team gets access and with which role, and must remove access for people who leave.
What gyms agree to
As a customer, the gym:
- is responsible for the data it enters about its members and staff, and for having a lawful basis to do so;
- tells its members how their data is used, including through wavy;
- is responsible for its own memberships, prices, refunds and the services it provides to members;
- pays the fees agreed with us on time.
What members should know
The app is provided to you by your gym. Your membership, its price, payments and refunds are a matter between you and your gym, not us. What you see in the app depends on what your gym offers.
Training programmes and meal plans in the app come from your gym. They are not medical advice. Check with a doctor before starting a new training or nutrition plan if you have any doubt about your health.
Acceptable use
You must not:
- use wavy for anything unlawful, or to store data you have no right to hold;
- try to access accounts, gyms or data that are not yours;
- disrupt, overload or reverse-engineer the service;
- resell wavy without our written agreement.
Data
The gym's data belongs to the gym. We process it to provide the service, as described in our privacy policy. When a gym stops using wavy, we can provide its data on request before we delete it, unless the law requires us to keep some of it.
Intellectual property
wavy, its software, design and brand belong to us. You get the right to use wavy for as long as these terms apply, and nothing more.
Availability and changes
We work to keep wavy available and to fix problems quickly, but we cannot promise it will never be interrupted. We may improve or change features; if a change significantly reduces what a gym has agreed to, we will tell the gym in advance.
Liability
To the extent the law allows, we are not liable for indirect losses such as lost profits or lost data caused by events outside our control. Nothing in these terms limits liability that cannot be limited by law.
Ending the service
A gym can stop using wavy under the conditions of its agreement. A member can delete their account at any time from the app. We may suspend an account that breaks these terms, after warning the account holder where possible.
Governing law
These terms are governed by the laws of Tunisia. We will always try to settle a disagreement with you directly first.
Contact
Questions about these terms: contact@wavy.fitness.